?在福步看到的，和大家分享下：
在平時(shí)商務(wù)往來(lái)中，很多客戶在對(duì)公司某個(gè)產(chǎn)品價(jià)格詢盤(pán)，但是報(bào)價(jià)后就一直沒(méi)有客戶的反應(yīng)，沒(méi)有見(jiàn)有訂單。像這種情況下，作為一個(gè)銷(xiāo)售人員，應(yīng)該如何處理呢？應(yīng)該寫(xiě)什么內(nèi)容的郵件去給客戶以求進(jìn)一步跟進(jìn)呢？應(yīng)該在發(fā)出報(bào)價(jià)后幾天內(nèi)發(fā)出郵件比較合適呢?
回復(fù)A：直接去函敦促Dear Hugo Chu,Wish everything well with you and your esteemed company !We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection .Wish we will promote business as well as friendship!Best wishes !Aaron 回復(fù)B：先寫(xiě)郵件問(wèn)清情況。本人覺(jué)得先寫(xiě)郵件問(wèn)清情況，簡(jiǎn)單的詢問(wèn)，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU?再問(wèn)何時(shí)開(kāi)L/C 或匯訂金過(guò)來(lái).....如客戶沒(méi)回復(fù)，那你應(yīng)該(很有必要)打個(gè)電話過(guò)去問(wèn)清情況。是價(jià)格問(wèn)題還是臨時(shí)發(fā)生改變?客戶是中間商，還在等最終客戶的確認(rèn)？還是其它問(wèn)題？然后根據(jù)情況做一些措施看能否挽回這一張訂單。Dear Sir,Good morning! Hope you have got a wonderful weekend!For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ****** according to your relative inquiry. Have you got (or checked) the prices or not?( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.Looking forward to your prompt response,Thanks and best regards,Yours Faithfully Aaron回復(fù)C：如果仍然沒(méi)有回音的話，可以在一、兩個(gè)月后再寫(xiě)一封信。Dear Sir,Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards,Aaron見(jiàn)過(guò)了啊，不過(guò)還是謝謝
樓主不發(fā)則已，一發(fā)驚人 呵呵 good
Thanks for sharing.
真的不錯(cuò)，學(xué)習(xí)了！
