用“provide”替代“give”，“discuss”替代“talk about”，“inform”替代“l(fā)et me know”……
公共英語和商務(wù)英語的一個(gè)顯要區(qū)別就是，商務(wù)英語能讓你顯得更專業(yè)。尤其是在正式會(huì)議場(chǎng)合，或者在給客戶發(fā)郵件或者打電話時(shí)，這會(huì)極大地贏得他們的好感。
比如：
當(dāng)你想要跟客戶確認(rèn)某事時(shí)可以用“ensure”：
Please make sure you’re on time. （No）
Please ensure you’re on time. （Yes）
當(dāng)給客戶安排行程（旅行）時(shí)可以用“Itinerary”：
I'll provide you with travel plans. （No）
I'll provide you with itinerary. （Yes）
當(dāng)收到客戶郵件回復(fù)時(shí)用“receive”：
I've got your email. （No）
I've received your email. （Yes）
當(dāng)想要讓客戶更詳細(xì)說明時(shí)用“elaborate”：
Please talk more about your projects.
Please elaborate your projects.
這樣的單詞還有很多，常用商務(wù)英語替換詞如下：
got = received
need = require
talk about = discuss
get in touch = contact
make sure = ensure
give = provide
let me know = inform
tell why = explain
talk more = elaborate
fix problem = solve
experience = white hair
professional = core competencies
main market = niche market
company culture = value message
honest company = honest dealer / supplier
just so so = cash cow
partnership = venture capital
money = funding
wait = hesitate
對(duì)于外貿(mào)業(yè)務(wù)員，商務(wù)英語是工作中必不可少的一部分，因此點(diǎn)滴積累自己的“專業(yè)度”有時(shí)確實(shí)能成為成單的關(guān)鍵。
