用“provide”替代“give”,“discuss”替代“talk about”,“inform”替代“l(fā)et me know”……
公共英語和商務英語的一個顯要區(qū)別就是,商務英語能讓你顯得更專業(yè)。尤其是在正式會議場合,或者在給客戶發(fā)郵件或者打電話時,這會極大地贏得他們的好感。
比如:
當你想要跟客戶確認某事時可以用“ensure”:
Please make sure you’re on time. (No)
Please ensure you’re on time. (Yes)
當給客戶安排行程(旅行)時可以用“Itinerary”:
I'll provide you with travel plans. (No)
I'll provide you with itinerary. (Yes)
當收到客戶郵件回復時用“receive”:
I've got your email. (No)
I've received your email. (Yes)
當想要讓客戶更詳細說明時用“elaborate”:
Please talk more about your projects.
Please elaborate your projects.
這樣的單詞還有很多,常用商務英語替換詞如下:
got = received
need = require
talk about = discuss
get in touch = contact
make sure = ensure
give = provide
let me know = inform
tell why = explain
talk more = elaborate
fix problem = solve
experience = white hair
professional = core competencies
main market = niche market
company culture = value message
honest company = honest dealer / supplier
just so so = cash cow
partnership = venture capital
money = funding
wait = hesitate
對于外貿(mào)業(yè)務員,商務英語是工作中必不可少的一部分,因此點滴積累自己的“專業(yè)度”有時確實能成為成單的關(guān)鍵。