?
我把這封簡單的信貼出來,里面還有一些(我的客戶就是你的客戶這樣的說法,最好是接觸幾次后再告訴對方)
Well received your query with many thanks
First of all we have cancelled the material as Chinese leather,split leather ,PVC ,#202 stainless steel and chrome plated items.because it will not make sense that the chair will not attract your market caused by quality problems(uncertain dangerous).
明示自己做的高端產(chǎn)品,不會因為材料引起質(zhì)量問題。明確高端產(chǎn)品會吸引市場。
Regarding the shipment.currently we need 2 days for polishing one barcelona chair that we are offering the highly polished mirror shine #304 stainless steel frame.so it is at least 35days for the purchasing and production time with container order and 30days for the sample order.the reason why we take it long is purely guarantee the quality.as my client have told me:"my client is your client."I must be responsible to your goods.
對于需要的交期申請主動權(quán),結(jié)合圖片描述材料,為以后可能拖延交期緩氣。
Please noted that we are devoting to do the best Mies pavilion chair in China.I understand all classics in suppliers in China.they are using Chinese joint venture leather 10.5rmb/feet for the upper part.split leather for the backrest and sides.polished #202 steel for the frame.but the price is just as ours.and the pictures are from other classics sites.However we do not want to be misunderstanding in comparing with your current prices.
希望客戶不要將競爭對手的價格相比較,也是讓客戶學(xué)習(xí)的過程。
Compared with us we are using full italian leather with #304 stainless steel.I think you can make a wise decision.I have just come back from the factory showroom with taking many pictures.I will show them to you shortly because it is late in China now.I am most confidence on our barcelona chair that I have observed it carefully it is close to perfect.
讓客戶對自己的產(chǎn)品有信心,當(dāng)然要結(jié)合附件圖片。
Payment is 30% deposit ,70% balance before delivery for the container order.
100% T/T in advance for the sample order.
學(xué)習(xí)后將PAYMENT列出來,要比較合理。
We have done 7 improvements in 2 years that the classics will be definately welcomed by your market.please let me know if you can learn the above material and lead time that I will send you the price.also approx order quantity or sample order project,forwarder availability in China will be highly preferred,
委婉套一些信息,并且再加強一下信心。
Many thanks and kind regards
Respectfully
Joe Lau
這個過程之后客戶一般都會和你談?wù)撡Q(mào)易條款或者產(chǎn)品本身,增加回復(fù)幾率。這樣離價格就遠(yuǎn)了,當(dāng)他已經(jīng)有興趣學(xué)習(xí)完畢之后,再報價,價格他心里有底,怎么來的,。MOQ,LEAD TIME,PAYMENT,SHIPPING PERIOD,SHIPPING CHARGE,QUALITY,PLAN,SAMPLE ORDER,F(xiàn)ORWARDER,SHOWROOM心里都知道齊了,再知道PRICE,是不是就可以直接PLACE下去了呢?
以下是客戶的一些回復(fù):給大家分享一下我的工作成績。
Hi Joe,
I appreciate your approach very much, thank you for the explanations.
We've been in that business for many years, so we know about the material range used for this product line (I mean designers furniture), thatswhy we're requesting detailled material descriptions from prospective suppliers. And actually you did this part very well.
First of all I want to ask you if we can have the ability to see your sample products exported before to any retailer in the U.S. ? If you can give any retailers address here we can examine there easily your products. Otherwise a representative of our company should visit your factory and examine the products in China.
The forwarder from China is not a problem, we have a consultant in China for paperwork etc.
If we can establish a business partnership in the future shipments will be container based.
We would like to see also the latest product pictures you took and prices.
Thank you for your cooperation, hope to hear from you soon.
Regards
第一封
Hi Joe,
Thank you very much for the pics and the prices, they look good, howver I do have some additional questions for you, regarding the Barcelona chair, I saw in your dimensions that the height you have is 87 cm, however the real one is 76 cm , can you make that adjustment if required, and does your chair has leather straps at he back and under not visiable, and the third question how thick are your cushions...
Further I would like to know if your partner factory can make some additional fibreglass items if requested, I will send you some pics from some of the items so you can see what the possibilities are.
Than I really like to order some sample items from you, as the ball and the egg chair, so where do we go from here i will transfer the amounts requested, and than you can arrange a forwarder who will ship it to us, at our costs.
let me know what to do,
I hope to hear from you soon,
gerard
第二封
Oh, I meant to thank you for the many pictures that you have sent me. Moreover, I thank you for documenting the shipping procedures and packaging of the item.
I am very, very impressed. I will share your images with the client. They??too will be impressed, I have no doubt.
Again, many thanks.
Best, Erkan
第三封
Hi Joe Lan,
I thanks you very much for all the information, I am really impressed with your choice of materials and your pursuit for perfection, these are the companies we like to work with since we serve the higher segments of the European market, so regarding your terms and conditions these are no problem for us...So lets take this a little further and show me the new pics you have taken and the FOB prices of all the classic items you sell. Then I want some more information from you since you also offered me the Ball chair I may assume that you also do fiberglass furniture or do you outsource that to partner factories...and is your company interested in working on new designs and the development from that...what I like to hear rom you is what possibilities you have to offer, besides the classics since I saw on one of your pictures also a white upholstered modern stainless steel chair...
I will inform you a little bit more abour our company we are located in Bali, where we design high quality solid wooden furniture for several high end retailers in the UK, Sweden, Norway, Germany, you can have a look at our range at??, however most of our customers also are looking for modern classics and retro furniture as the ball chair and several other products as modern stainless steel items and upholstered furniture...for all these requests we are looking for reliable partners whi like to work and thinks with us...at this stage we export around 8 till 10 containers a month from China mostly modern classics as the Barcelona , eames lounger and stool the LC 1/2/3 series, but as I mentioned before we are absolutely looking for the best quality available....and regarding your knowledge about steel and leather qualities and designers backrounds I feel that you and your company will offer that expertise we are looking for.
So I hope to see and hear from you soon,
regards,
Jane
第四封
Dear Joe
I am the manager of a french company. We have show rooms in France and we are interested in different of your products. I am very impressed by the luxury material you are using,and from every words I can see your confidence of your products.
The picture looks so nice.here are the items I am interested.
Product Item:HZ-CF012 and HZ-CF005
In a first time to see the real quality as picture shown of your product, we would like to buy one sample of both references. Is it possible ? And what is your best price for the both samples??C&F france - Marseille ?
Thank you by advance for your answer, and I hope do good business in the future.
Best regards.
第五封
hello mr. lau,
thank you for the really good service by sending me so much fotos from your
studio. I have decided to order next week 3-4 barcelona chairs and- if I will sell them in Germany-
one or two ball chairs. I really trust your company and especially you and I won磘 need any test-sendings.
You will get the entire money after I have sold these articles here in Germany, this will
take one week. After that I will give you the information that you have got the money.
I said my customers that the production- as you said- will take 20 days and the shipping 25 days.
You see, I磍l first get the money from my customers and then I磍l get the payment to your account.
Thank you for the patience and the real good communication, your informations were very
helpful for my plannings and my orders which will be done at your company in future.
many many greetings to shenzhen!
Yours, Antonio
"we are looking for reliable partners whi like to work and thinks with us" this is the most important sentence we need take attention to