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疫情發(fā)生期間
仍在工作的外貿(mào)人一定免不了與客戶溝通如何回復(fù)客戶發(fā)來(lái)的問(wèn)候？如何知會(huì)他們相關(guān)訂單的進(jìn)展？給大家分享以下中英文表達(dá)：

01
通知假期延長(zhǎng)

表達(dá)：
Affected by a novel coronavirus, our government announced all enterprises willremain closed till February 9.
或：
our government announced it will delay resumption of work to February 9.
Your understanding and support will be highly appreciated.

02
如客戶擔(dān)憂疫情蔓延，表達(dá)信心：

表達(dá)：
China is determined and capable of winning the battle against the coronavirus.We all take it seriously and follow the government's instructions to containthe spread of the virus. The atmosphere around remains optimistic to some extent.The epidemic will be eventually controlled and killed.

中國(guó)有決心、有能力戰(zhàn)勝這次疫情，我們也都認(rèn)真對(duì)待和配合，按照政府指示，控制病毒傳播。在某種程度上，周邊氛圍保持樂(lè)觀。這種流行疾病最終會(huì)得以控制和消滅的。

03
通知已下單客戶貨期可能會(huì)延遲：

表達(dá)：
Apparently the coronavirus issue will not be resolved in short period, we areafraid that the schedule of your order may be changed due to the delay ofproduction. We'll keep you updated. 

很顯然，這次疫情短時(shí)間內(nèi)不會(huì)得到解決。我們恐怕你訂單的排期會(huì)因?yàn)樯a(chǎn)的推遲而改變。會(huì)進(jìn)一步告知進(jìn)展。

如果已經(jīng)確定延誤：
We regret to inform you that the delivery will be delayed due to the novelcoronavirus. We'll keep tracking the status and try our best to expedite. Sorryfor the inconveniences caused and thanks for your patience. 

我們很遺憾通知你貨期因疫情會(huì)延遲。我們?cè)诟M(jìn)中，會(huì)及時(shí)告知進(jìn)展，同時(shí)也在竭盡所能加快進(jìn)度。對(duì)此造成的不便表示歉意，謝謝你的耐心。

也有急性子的客戶不太理解我們，可以補(bǔ)充：
The delayed shipment is not just from us, but from the sub vendors, logistics,and all other related support systems. 

表示延誤，是整個(gè)市場(chǎng)都如此。

04
如客戶2月初有來(lái)華計(jì)劃可委婉勸說(shuō)遲些再來(lái)：

告知復(fù)工時(shí)間，再說(shuō)：
To avoid any negative impact, I suggest that you may consider delaying yourtrip to China. 

為了避免任何負(fù)面影響，我建議你要考慮下延遲來(lái)華行程。

05
如有客戶受海外社媒謠傳：

糾正后：
Fake news. Thanks for helping prevent the spread of these rumors ifpossible. 

假消息！如果可以，也請(qǐng)幫忙阻止這類謠言的傳播。

可以補(bǔ)充：
I believe, China's speed, scale and efficiency of response is rarely seen inthe world. 

我相信中國(guó)應(yīng)對(duì)此次疫情的速度，規(guī)模和效率在世界上都是很少見(jiàn)的。

肺炎病毒來(lái)勢(shì)洶洶，誰(shuí)也沒(méi)有想到2020年會(huì)以這樣一個(gè)方式開(kāi)始。但是，一方有難，八方支援，相信在國(guó)家、醫(yī)務(wù)工作者以及社會(huì)各界人士的努力之下，疫情會(huì)盡快結(jié)束。外貿(mào)行業(yè)在經(jīng)歷此次考驗(yàn)之后，將再次蛻變。