1.?向顧客推銷商品
Dear?Sir:?May?1,?2001
Inquiries?regarding?our?new?product,?the?Deer?Mountain?Bike,?have?been?coming?in?from?all?parts?of?the?world.?Reports?from?users?confirm?what?we?knew?before?it?was?put?on?the?market?-?that?it?is?the?best?mountain?bike?available.?Enclosed?is?our?brochure.
Yours?faithfully
2.?提出詢價
Dear?Sir:?Jun.1,?2001
We?received?your?promotional?letter?and?brochure?today.?We?believe?that?your?would?do?well?here?in?the?U.S.A.?Kindly?send?us?further?details?of?your?prices?and?terms?of?sale.?We?ask?you?to?make?every?effort?to?quote?at?competitive?prices?in?order?to?secure?our?business.?We?look?forward?to?hearing?from?you?soon..
Truly
3.?迅速提供報價
Dear?Sir:?June?4,?2001
Thank?you?for?your?inquiry?of?June?the?1st?concerning?the?Deer?Mountain?Bike.?It?gives?us?great?pleasure?to?send?along?the?technical?information?on?the?model?together?with?the?catalog?and?price?list.?After?studying?the?prices?and?terms?of?trade,?you?will?understand?why?we?are?working?to?capacity?to?meet?the?demand.?We?look?forward?to?the?opportunity?of?being?of?service?of?you.
交易的契機(jī)
4.?如何討價還價
Dear?Sir:?June?8,?2001
We?have?received?your?price?lists?and?have?studied?it?carefully.?However,?the?price?level?in?your?quotation?is?too?high?for?this?market,?If?you?are?prepared?to?grant?us?a?discount?of?10%?for?a?quantity?of?200,?we?would?agree?to?your?offer.?You?should?note?that?some?price?cut?will?justify?itself?by?an?increase?in?business.?We?hope?to?hear?from?you?soon.
Yours?truly
5-1?同意進(jìn)口商的還價
Dear?Sirs:?June?12,?2001
Thank?you?for?your?letter?of?June?the?8th.?We?have?accepted?your?offer?on?the?terms?suggested.?Enclosed?our?will?find?a?special?price?list?that?we?believe?will?meet?your?ideas?of?prices.?You?should?note?that?the?recent?advances?in?raw?materials?have?affected?the?cost?of?this?product?unfavorably.?However,?for?your?order?we?have?kept?our?prices?down.
Sincerely
5-2?拒絕進(jìn)口商的還價
Dear?Sirs:?June?12,?2001
Thank?you?for?your?letter?of?June?the?8th.?We?regret?that?we?cannot?meet?your?terms.?We?must?point?out?that?the?falling?market?here?leaves?us?little?or?no?margin?of?profit.?We?must?ask?you?for?a?keener?price?in?respect?to?future?orders.?At?present?the?best?discount?offered?for?a?quantity?of?200?is?5%.?Our?current?situation?leaves?us?little?room?to?bargain.?We?hope?you?will?reconsider?the?offer.
Truly
6.?正式提出訂單
Dear?Sir:?June?15,?2001
We?have?discussed?your?offer?of?5%?and?accept?it?on?the?terms?quoted.?We?are?prepared?to?give?your?product?a?trial,?provided?you?can?guarantee?delivery?on?or?before?the?20th?of?September.?The?enclosed?order?is?given?strictly?on?this?condition.?We?reserve?the?right?of?refusal?of?delivery?and/or?cancellation?of?the?order?after?this?date.
Truly
7.?確認(rèn)訂單
Dear?Sir:?June?20,?2001
Thank?you?very?much?for?your?order?of?June?15?for?200?Deer?Mountain?Bikes.?We?will?make?every?possible?effort?to?speed?up?delivery.?We?will?advise?you?of?the?date?of?dispatch.?We?are?at?your?service?at?all?times.
Sincerely
8.?請求開立信用證
Gentlemen:?June?18,?2001
Thank?you?for?your?order?No.?599.?In?order?to?execute?it,?please?open?an?irrevocable?L/C?for?the?amount?of?US$?50,000?in?our?favor.?This?account?shall?be?available?until?Sep.?20.?Upon?arrival?of?the?L/C?we?will?pack?and?ship?the?order?as?requested.
Sincerely
9.?通知已開立信用證
Dear?Sir:?June?24,?2001
Thank?you?for?your?letter?of?June?18?enclosing?details?of?your?terms.?According?to?your?request?for?opening?an?irrevocable?L/C,?we?have?instructed?the?Beijing?City?Commercial?Bank?to?open?a?credit?for?US$?50,000?in?your?favor,?valid?until?Sep.?20.?Please?advise?us?by?fax?when?the?order?has?been?executed.
Sincerely
10.?請求信用證延期
Dear?Sir:?Sep.?1,?2001
We?are?sorry?to?report?that?in?spite?of?our?effort,?we?are?unable?to?guarantee?shipment?by?the?agreed?date?due?to?a?strike?at?our?factory.?We?are?afraid?that?your?L/C?will?be?expire?before?shipment.?Therefore,?please?explain?our?situation?to?your?customers?and?secure?their?consent?to?extend?the?L/C?to?Sept.30.
Sincerely
11.?同意更改信用證
Gentlemen:?Sept.?5,?2001
We?received?your?letter?today?and?have?informed?our?customers?of?your?situation.?As?requested,?we?have?instructed?the?Beijing?City?Commercial?Bank?to?extend?the?L/C?up?to?and?including?September?30.?Please?keep?us?abreast?of?any?new?development.
Sincerely
交易的進(jìn)行
12.?抱怨發(fā)貨遲延
Dear?Sirs:?Sept.?25,?2001
Concerning?our?order?No.?599?for?200?mountain?bikes,?so?far?you?have?shipped?only?50?bikes?against?the?shipment.?We?are?notifying?you?that?we?reserve?our?right?to?claim?on?you?for?the?shortage,?if?it?is?confirmed.?We?have?given?our?customers?a?definite?assurance?that?we?would?supply?the?goods?by?the?end?of?September.?We?hope?you?will?look?into?this?urgent?matter.
Yours?faithfully
12a.?處理客戶的抱怨
Gentlemen:?Sept.?30,?2001
In?response?to?your?letter?of?Sept.25,?we?regret?your?complaint?very?much.?Today?we?received?information?from?Hong?Kong?that?the?remaining?150?bikes?were?on?a?ship?that?developed?engine?trouble?and?had?to?put?into?port?for?repairs.?The?trouble?was?not?serious,?and?the?vessel?is?now?on?her?way.?She?would?arrive?at?your?place?tomorrow?or?the?next?day.
Truly
14-1?取消訂貨
Dear?Sirs:?Oct.?2,?2001
We?are?sorry?that?causes?completely?beyond?your?control?have?made?it?impossible?for?you?to?keep?the?shipment?date?of?Sept.?30.?Since?you?have?failed?to?uphold?your?end?of?the?agreement,?we?find?it?necessary?to?cancel?our?order.?Unfortunately,?our?buyers?cannot?wait?indefinitely?for?the?units.?We?are?sorry?that?it?is?necessary?to?take?such?a?drastic?step.
Sincerely
14-2?諒解遲運(yùn)原因
Gentlemen:?Oct.?2,?2001
We?have?received?of?your?notice?of?delay?of?shipment?due?to?mechanical?troubles?on?the?ship.?We?are?pleased?that?the?order?is?now?on?its?way.?Thank?you?for?the?notice.?We?are?eagerly?awaiting?the?ship's?arrival.
Yours?faithfully
交易的尾聲
15.?貨物損壞報告
Dear?Sirs:?Oct.?4,?2001
Upon?arrival?of?your?shipment,?the?ship's?agents?noticed?that?case?No.?5?was?damaged?and?notified?us.?The?number?of?articles?in?the?case?is?correct?according?to?the?invoice,?but?the?following?articles?are?broken:?(List?of?articles)
As?you?will?see?in?our?survey?report?and?of?the?ship's?agents',?that?these?units?are?damaged?and?quite?unsaleable.?Please?send?us?replacements?for?the?broken?articles;?we?await?your?reply?in?due?course.
Sincerely
16-1.?拒絕承擔(dān)損壞責(zé)任
Dear?Sirs:?Oct.?8,?2001
Thank?you?for?informing?us?of?the?damaged?shipment.?Since?the?units?were?packed?with?the?best?of?care,?we?can?only?assume?that?the?cases?were?handled?roughly.?We?therefore?urge?you?to?lodge?your?claim?with?the?insurance?company.
Sincerely
16-2.?承擔(dān)賠償責(zé)任
Gentlemen:?Oct.?8,?2001
As?soon?as?we?got?your?letter?we?got?in?touch?with?the?packers?and?asked?them?to?look?into?the?matter.?It?appears?that?the?fault?lies?with?the?packaging?materials?used.?We?have?since?corrected?the?mistake.?We?apologize?for?the?oversight,?and?are?sending?a?new?delivery?immediately.
Sincerely
交易花絮
17.?催要逾期貨款
Dear?Sirs:?Nov.?30,?2001
It?has?come?to?our?attention?that?your?payment?is?one?month?overdue.?The?units?ordered?were?delivered?to?you?on?September?26?and?were?invoiced?on?September?30.?Payment?is?due?on?October?30.?We?look?forward?to?seeing?your?remittance?within?a?week.
Sincerely
18.?付清逾期貨款
Dear?Sirs:?Oct.?3,?2001
We?have?looked?into?the?cause?of?the?delay?in?payment?and?have?found?that?our?accounting?department?made?an?oversight?in?making?your?remittance.?We?are?sorry?for?the?inconvenience.?The?sum?of?US$?20,000?has?been?sent?to?you?by?Telegraphic?Transfer?and?should?reach?you?sometime?tomorrow.
Sincerely?