A: Good morning. Marketing Department. Can I help you?
B: Good morning. This is Mr. Kubat. I ordered five barrels of your pure water a week ago, but they haven’t arrived yet.
A: Oh, I’m sorry, Sir. I’ll check it immediately. Can I have your full name, address and phone number?
B: Yes. Bruce Kubat, 480 Jinling Road, 5653-0198.
A: Thank you, Sir. I’ll check it with our delivery department and call you back in fifteen or twenty minutes. Please accept our sincere apologies.
B: Oh, that’s all right. I’ll be waiting for your call. Bye-bye.
A: Bye-bye and thank you for calling.
-- 早上好，市場(chǎng)部，有什么可以幫忙的嗎？
-- 早上好，我是庫(kù)巴特先生。我一個(gè)星期前訂購(gòu)了五桶純凈水，但是 還沒(méi)有到貨。
-- 哦，對(duì)不起，先生。我立刻查一下。您能告訴我您的全名、地址 和電話號(hào)碼嗎？
-- 好，布魯斯?庫(kù)巴特，金陵路480號(hào)，5653-0198.
-- 謝謝你，先生。我會(huì)檢查一下我們運(yùn)輸部，將在十五分鐘或者二十 分鐘內(nèi)給您打電話。請(qǐng)接受我們真誠(chéng)的道歉。
-- 哦，沒(méi)關(guān)系。我會(huì)等您的電話，再見(jiàn)。
- 再見(jiàn)，謝謝您打電話過(guò)來(lái)。
